End-to-end commerce automation through WhatsApp — from message to delivered package.
Step 1
📱
Customer Sends Message
Customer messages on WhatsApp — text, image of a product, or a screenshot from Instagram/Facebook Ads.
Step 2
🤖
AI Engine Analyzes
ChatGPT/Gemini detects language, intent, and product context. AI Vision analyzes product images/screenshots.
Step 3
🔍
Product Search
Searches MySQL/ERP inventory. Shows matching products or suggests similar items if out of stock.
Step 4
🛒
Cart & Checkout
Customer selects products. System calculates weight, shipping charges, and generates a final order amount.
Step 5
💳
Dynamic Payment
Razorpay/PhonePe/Cashfree payment link sent on WhatsApp. Customer pays, webhook confirms instantly.
Step 6
🚚
Auto Shipping
Courier aggregator API (Shiprocket/Delhivery) picks best option, generates AWB & shipping label automatically.
Step 7
📦
Delivery & Tracking
Tracking ID sent to customer via WhatsApp. Real-time delivery status updates throughout transit.
Step 8
⭐
Feedback & Reviews
AI asks for feedback 24h post-delivery. Happy → Google Review link. Unhappy → Refund/Replacement flow.